Returns & Exchanges
At Luxury Home Decor & Furniture, we take pride in the exceptional quality of our curated collections and offer a 30-day return window for items in their original condition. If your selection does not perfectly complement your home, we are committed to ensuring a seamless exchange or refund process.
Initiate Your Request
Log into your account portal or contact our concierge team to request a Return Merchandise Authorization (RMA) within 30 days of delivery.
Prepare the Item
Carefully repackage your furniture or decor in its original protective packaging, ensuring all hardware, certificates of authenticity, and tags are included.
Schedule White-Glove Pickup
For oversized furniture, our specialist couriers will contact you to arrange a convenient collection time; for smaller accents, simply use the provided prepaid shipping label.
Quality Inspection & Refund
Once our artisans inspect the returned piece at our warehouse, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing