Frequently Asked Questions
Everything you need to know about our premium home collection.
What materials are used in your luxury furniture pieces?
We source only the finest materials, including sustainably harvested hardwoods, top-grain Italian leathers, and hand-forged metals to ensure every piece meets our high standards of durability and aesthetics.
Do you offer white-glove delivery services?
Yes, we provide premium white-glove delivery for all large furniture items. This service includes scheduled delivery, room-of-choice placement, professional assembly, and removal of all packaging materials.
Can I request fabric swatches before making a purchase?
Absolutely. We understand the importance of texture and color in luxury decor. You can order a complimentary swatch kit for any of our upholstered items directly through the product pages.
What is your return policy for high-end decor?
We offer a 30-day return window for most items in their original condition. Please note that custom-made or bespoke furniture pieces are non-refundable once production has commenced.
How do I track the status of my custom order?
Once your order is placed, you will receive a confirmation email with a unique tracking link. For custom builds, our concierge team will provide bi-weekly updates on the craftsmanship milestones of your piece.
Do you provide interior design consultations?
Yes, we offer complimentary virtual design consultations with our expert stylists to help you curate the perfect look for your space using our exclusive collections.